Operations Manager

Job Description

We are looking for an experienced and energetic operations manager to lead the team at UviTech. This role will be 6 month contract bases, extension will be based on satisfactory performance only.

Responsibilities

• Develop and implement robust operational strategies to increase company growth figures.
• Drive customer acquisition across all service offerings of UviTech.
• Lead with a decisive and results-oriented approach, cutting through complexity to make timely decisions.
• Foster a dynamic marketing strategy that aligns with aggressive growth objectives.
• Oversee daily operations, ensuring efficiency and effectiveness in all processes.

Requirements

• Proven experience as an Operations Manager or similar leadership role with a track record of scaling business operations.
• Experience in a banking institution is a must.
• Exceptional ability to devise and implement operational strategies that meet aggressive growth targets.
• Strong leadership skills with a straightforward approach to management.
• Expertise in marketing, with a knack for innovative and effective customer acquisition tactics.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Experience in banking will be a bonus.
• Males are preferred for this role however females can also apply.

Typical Work Schedule for Operations Manager

• Monday to Friday, 8:00 AM to 5:30 PM with the expectation of flexibility to meet project deadlines.
• Occasional weekend work may be required during critical project phases.
• Availability for urgent issues and decision-making outside of standard hours as needed.
• Regular team meetings and strategy sessions, which may require additional time commitment.
• Potential for remote work or flexible hours depending on company policies and performance.

Key Performance Indicators (KPIs) for Operations Manager

• Growth Metrics: Achieving and surpassing growth targets to double current revenue.
• Customer Acquisition: Number of new customers acquired across all services.
• Customer Retention: Improvement in customer retention rates post-acquisition.
• Operational Efficiency: Streamlining of operations to reduce costs and increase productivity.
• Market Expansion: Successful entry and establishment in new markets.
• Leadership Effectiveness: Team satisfaction and performance under management.
• Innovation: Implementation of new strategies that contribute to business growth.
• Financial Performance: Meeting budgetary goals and optimizing expenditure.
• Project Completion: Timely and successful completion of strategic projects.
• Compliance: Adherence to industry regulations and company policies.

Compensation Package Details for Operations Manager Position

• Base Salary GHS 1200 per month
• Performance-based bonuses linked to growth milestones and targets.
• Health insurance benefits: NHIS
• Retirement plan options with company matching contributions. [SSNIT, GLICO] 
• Paid time off, including vacation days, sick days, and public holidays.
• Professional development opportunities, including training and educational Platforms 
• Potential for contract extension and long-term employment based on performance.

How To Apply

– Submit your resume and a cover letter outlining your qualifications and experience relevant to this role via application form.

– Please note that only candidates with significant experience in a similar role will be considered for this position.

UviTech is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.